Help & support

Restore your purchase

Switched devices, reinstalled, or not seeing Pro? Restore it from inside the app:

1. Open LiftFresh and go to Settings.
2. Tap Restore purchase.
3. Make sure you're signed in with the same store account you bought with.
4. Confirm you have an active internet connection so the store can verify your purchase.

Billing & payments

Purchases and renewals for LiftFresh Pro are processed by Google Play or the App Store. We never see or store your full payment details.

• Manage or cancel a subscription in your Google Play or App Store account, under Subscriptions.
• Refunds and cancellations follow Google Play's or the App Store's policies.
• The lifetime option is a one-time purchase — there's no recurring charge to manage.

Common fixes

If something isn't behaving, these steps resolve most issues:

1. Restart the app — fully close LiftFresh and reopen it.
2. Check your connection — restoring a purchase needs internet access.
3. Confirm your account — use the same store account that made the purchase.
4. Update — make sure you're on the latest version from your app store.

Before you email

Including a few details helps us help you faster. Please send:

• Your device model (for example, Pixel 8 or Galaxy S24).
• Your app version (shown in the app's Settings).
• A short description of the issue and what you expected to happen.

Then reach us at support@liftfresh.app.